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Frequently
asked
questions
questions
questions
How fast will I receive my designs?
On average, most requests are completed in just two days or less. However, more complex requests can take longer.
How does onboarding work?
Subscribe to a plan and we'll quickly add you to your very own Trello board. This process usually takes about an hour to complete from the time you subscribe. Once you accept the invite to Trello, you're ready to rock. Further instructions on how to use the Trello board to request designs can be found on the board itself.
Who are the designers?
Designjoy is a one-man agency, ran by Brett, the founder. Designjoy does not employ other designers, or outsource work to any other entity. You'll work directly with me through the entirety of your experience.
Is there a limit to how many requests I can make?
Once subscribed, you're able to add as many design requests to your queue as you'd like, and they will be delivered one by one.
How does the pause feature work?
We understand you may not have enough design work to fill up entire month. Perhaps you only have one or two design requests at the moment. That's where pausing your subscription comes in handy. Billing cycles are based on 31 day period. Let's say you sign up and use the service for 21 days, and then decide to pause your subscription. This means that the billing cycle will be paused and you'll have 10 days of service remaining to be used anytime in the future.
How do you handle larger requests?
Larger requests are broken down on Designjoy's end. This applies to full-scale website or mobile app designs, UI/UX work, etc. You should expect to receive a reasonable amount of work every 24-48 hours until the entire request is done.
How fast will I receive my designs?
On average, most requests are completed in just two days or less. However, more complex requests can take longer.
How does onboarding work?
Subscribe to a plan and we'll quickly add you to your very own Trello board. This process usually takes about an hour to complete from the time you subscribe. Once you accept the invite to Trello, you're ready to rock. Further instructions on how to use the Trello board to request designs can be found on the board itself.
Who are the designers?
Designjoy is a one-man agency, ran by Brett, the founder. Designjoy does not employ other designers, or outsource work to any other entity. You'll work directly with me through the entirety of your experience.
Is there a limit to how many requests I can make?
Once subscribed, you're able to add as many design requests to your queue as you'd like, and they will be delivered one by one.
How does the pause feature work?
We understand you may not have enough design work to fill up entire month. Perhaps you only have one or two design requests at the moment. That's where pausing your subscription comes in handy. Billing cycles are based on 31 day period. Let's say you sign up and use the service for 21 days, and then decide to pause your subscription. This means that the billing cycle will be paused and you'll have 10 days of service remaining to be used anytime in the future.
How do you handle larger requests?
Larger requests are broken down on Designjoy's end. This applies to full-scale website or mobile app designs, UI/UX work, etc. You should expect to receive a reasonable amount of work every 24-48 hours until the entire request is done.
How fast will I receive my designs?
On average, most requests are completed in just two days or less. However, more complex requests can take longer.
How does onboarding work?
Subscribe to a plan and we'll quickly add you to your very own Trello board. This process usually takes about an hour to complete from the time you subscribe. Once you accept the invite to Trello, you're ready to rock. Further instructions on how to use the Trello board to request designs can be found on the board itself.
Who are the designers?
Designjoy is a one-man agency, ran by Brett, the founder. Designjoy does not employ other designers, or outsource work to any other entity. You'll work directly with me through the entirety of your experience.
Is there a limit to how many requests I can make?
Once subscribed, you're able to add as many design requests to your queue as you'd like, and they will be delivered one by one.
How does the pause feature work?
We understand you may not have enough design work to fill up entire month. Perhaps you only have one or two design requests at the moment. That's where pausing your subscription comes in handy. Billing cycles are based on 31 day period. Let's say you sign up and use the service for 21 days, and then decide to pause your subscription. This means that the billing cycle will be paused and you'll have 10 days of service remaining to be used anytime in the future.
How do you handle larger requests?
Larger requests are broken down on Designjoy's end. This applies to full-scale website or mobile app designs, UI/UX work, etc. You should expect to receive a reasonable amount of work every 24-48 hours until the entire request is done.
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touch
Tell us about your project—whether it’s a website, app, or branding.
Submit a Form
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Get in
touch
Tell us about your project—whether it’s a website, app, or branding.
Submit a Form
Don't like forms?
Get in
touch
Tell us about your project—whether it’s a website, app, or branding.
Submit a Form
Don't like forms?